Tag Archives: Tips for Business Owners Windsor Ontario

4 Simple Ways to Grow Your Business

4 Simple Ways to Grow Your Business

Simple tips to grow your business - Hyatt Lassaline Windsor Ontario

Get back to business basics! 

Many business owners spend much of their time working in their business, often spinning their wheels just trying to stay in business.

Let’s stand back, take a good look and get back to business basics.

1)    Referrals

  • Do you ask for referral business? Do you ask every time in a systematic way or just when you think of it?
  • Do you thank current customers for referrals when you receive them?
  • Do you act like you want more business? If you give the impression that you’re too busy to handle more customers, your existing customers won’t refer you more business. Why would they if it appears you are struggling with the customers you have now?

2)    Customer Retention

  • Do you know when customers ‘drop off’ your customer list? Do you know why they ‘drop off’? Is there any area for improvement?
  • Do you calculate your ‘attrition rate’? This is the number of customers that stop doing business with you over a certain period.  If you have 1,000 customers at the start of the year and only 800 of these customers are left at the end of the year, then the 200 that left represents a 20% attrition rate.
  • Reducing your attrition rate by one customer is better than adding a new customer due to marketing and other costs of acquisition.

3) Employees

  • Are your employees fully knowledgeable about all of your business’s service or product offerings? If they are lacking, it might be affecting your bottom line.
  • Are you employees equipped to work productively? Do they have the right tools to do so? If you’re unsure, you should ask them!
  • Are you employees active and engaged in your business? Does your business embrace a culture of respect?

4) First Impressions

  • First impressions can go a long way. Is your storefront clean and inviting? Are your trucks in good repair? Does your website’s landing page pass the 5 second rule?
  • Look at businesses you frequent, what are they doing right? How can your business emulate their positive first impressions?

Getting back to business basics is an excellent strategy for profit improvement. All businesses have areas of improvement they can focus on.

Find Time to Work ON Your Business

Find Time to Work ON Your Business

Find the time to work ON your business - Hyatt Lassaline Windsor OntarioMany business owners spend more time planning for their vacation than they do planning for the future of their business!

Often we’re so caught up in managing the day to day activities of working ‘in’ our business that we neglect working ‘on’ our business.

We know that we should be streamlining our business systems, developing customer relationship strategies and focusing on innovation (just to name a few!), but who has the time?

Here are some tips to help you find the time to work ON your business.

Make a Don’t Do List – Start with tasks that are easy to delegate – then delegate them! Some of these tasks might be enjoyable to you (like getting coffee), but if you’re serious about finding extra time to work on your business for freedom and profit, then the sacrifice should be well worth it.

Ask Permission for Planning Time – Often as business owners we’re used to being pulled in many different directions and are overwhelmed with interruptions. If we simply ask to work undisturbed employees and other interrupters of your time will learn to be more independent – leaving you time to work on your business. Set aside dedicated time every week to plan for your business’s future.

Spend Time Away from the Business to Plan and Brainstorm – Taking time away from your business in a relaxing environment is the perfect place to re-energize, refocus and work on your business strategy. Work with your tax advisor to be certain that your business planning retreat can be written off as a business expense.

Spending focused time regularly working on your business will have immediate and long lasting benefits, so don’t put if off any longer – commit to working on your business today.

Simple Steps to Beat Workplace Procrastination

Simple Steps to Beat Workplace Procrastination

Tips to defeat workplace procrastination Business help Windsor OntarioLet’s face it, as business owners, there are problems and tasks that we avoid, put off or simply try to ignore. Most often they are bothersome or overwhelming – if we completed these tasks our stress level and life would improve.

Here’s a simple process for beating workplace procrastination:

  • Start the process the afternoon before.
  • Create a to-do list, review it and prioritize.
  • Clear your workspace and prepare it with items necessary to complete the tasks.
  • Set yourself up to work in a distraction free environment.
  • Tackle the hardest job first thing in the morning.

Once you’ve completed the hardest job, you’ll feel accomplished and ready to take on more. Your stress level will decrease and your business will benefit. So why wait any longer?
Just do it.

Communication is Everything

Communication is Everything

Communication is everything in business - Hyatt Lassaline Windsor OntFor a successful business, communication is everything.

Would you like to learn simple ways to improve workplace communications in a few minutes a week?

Here’s how it works: Leave your email address and the Improving Business Communications series will begin immediately.

The information will be emailed to you every four days for 3 weeks.

It’s fast and effective. The series will help reduce your stress and strengthen your team.

Tips to Improve the Hiring Process

Tips to Improve the Hiring Process

Tips to Hire EmployeesDoes your business have an induction plan for new employees? Induction plans help ensure that new hires start off on a productive and positive note.

Here are some points to consider as you develop an induction plan for your business:

1)      Identify key current employees to provide hands on training to the new hire. It will take extra time and resources to properly train the new employee, so this must be accounted for.

2)     Create a checklist of essential items.

  •         Computer
  •         Email account setup
  •         Locker
  •         Uniform, phone, supplies
  •         Clean desk
  •         Clean truck

3)      Give the new hire access to training items, safety rules, passwords and keys.

If your business doesn’t have a formal process now for new hires, consider starting a system for this process. Don’t worry if it’s not perfect from the start, it can easily be reviewed and changed as your business evolves.

Aligning Your Goals for Personal and Business Success

Aligning Your Goals for Personal and Business Success

As a business owner, do you feel like you are sitting in the back seat and your business is driving your life from the front seat?

This usually happens when your personal goals are not aligned with your business goals.

What are your personal goals? What are the goals for your business? If the two goals are aligned, it becomes much easier to attain both.

Goals to consider:

Align Your Business and Personal Goals for Happiness and Success

Personal income and equity goals – What is your desired income in 3 to 5 years? Do you have a target date to be mortgage free? Are your investing practices in line with your lifestyle expectations?

Type of work – Are you passionate about a particular area of your business? What are you most profitable business activities? Can you do this type of work until you retire?

Retirement and succession planning – How saleable is your business? Do you have a succession or strategy for sale in place? Do you plan to semi-retire at a specific age?

Current and future work – life balance – Do you want to work less and spend more time with family or are you focused and driven to achieve maximum growth for your business? How is your time now best invested?

Consider successful and well-balanced happy business owners you know. The odds are, they have grown their business in alignment with their personal goals.

Passion is one consistent attribute of a successful business owner. Becoming passionate about your business is much more likely when your business is aligned with and serves your personal goals and ideals.

If you don’t know where to start, contact your accountant and consider consulting a business coach.

Small Steps to Business Success

Small Steps to Business Success

Steps to business success Hyatt Lassaline Windsor OntarioOften business owners are desperately seeking perfectionism to improve their business. Instead of trying to do business tasks 100% better, focus on doing several things 1% better and build from there.

Where to begin? Here are a few actions business owners can apply in only minutes a day:

  • Listening and communication skills – focus on listening better and giving thoughtful replies.
  • Learn a new skill – perhaps something to help you work more efficiently.
  • Become better organized – spend a few moments and tackle your desk, email inbox or paper files.
  • Talk to your customers – thank them and ask how they can be better served by your business.
  • Talk to you employees – learn their frustrations and address them to help improve productivity and morale.

These actions can have profitable, business building results. Start today!

What is Holding Your Business Back?

What is Holding Your Business Back?

It just might be you. It might be a self-imposed barrier that’s holding you and your business back.  

A self-imposed barrier is a thought or belief you have that is blocking you from seeing an opportunity.

A common example is when the business owner believes all their current customers are aware of every product or service the business offers, but in reality the customers do not.

Are you confident that all your current customers are aware of your complete business offerings?

Business advice to quickly improve profitsOne simple way to test this assumption is to assemble in a simple document a list of all the products or services your business provides. Politely ask your customers for a few minutes of their time to discuss your business’s offerings. You may uncover that your customers were unaware of many of your products or services.

The self-limiting belief described above limits potential sales to these customers. If you can open yourself to new possibilities, you might learn something new about your customer’s needs and frustrations.

You won’t know unless you start the conversation with your customers.

Take Action to Solve Business Anxiety

Take Action to Solve Business Anxiety

Take action to relieve business stress - Hyatt Lassaline Windsor OntarioJust thinking about problems in your business won’t solve them. The key to alleviate the stress faced by many business owners is to take action.

Here are a few examples:

If you’re frustrated with clients that are slow to pay you, pick up the phone and ask them if they’ve had any problems with the product or service delivery. Ask if they remember the agreed upon payment terms. Then ask them to pay the bill.

If you’re stuck looking for a new promotion, ask for your employees’, customers’ or spouse’s input. They might have a unique perspective to improve sales, you just have to take action and ask them.

If your employees are having productivity problems, jump in right beside them and help them do their job. Jump in the truck with the drivers, pull up a chair at the desk or join them on the work site. Get out there and shake things up a bit. Their productivity will improve and your stress level will decrease.

If you’re constantly irritated by a messy desk or an organized file – clean it up, right then and there. The odds are it will only take a few minutes of your time and that stressful annoyance will be gone.

If you feel you never have enough time, review your ‘to do list’, pick two things you know aren’t going to do – and just cross them off. Forget them or delegate them. Then choose two items that will take 5 minutes or less to complete – and do those.

The key in all the above examples is to take action to alleviate the stressors in your business life.

If you have any tips or tricks, please leave a comment!

The Importance of First Impressions

The Importance of First Impressions

Are there areas of your business that are a little less than 100%? If we are focused on growing a business and besting the competition, we have to ensure that we are covering the basics -so let’s start with first impressions.

Potential customers may quickly make a purchase decision from your business, based on the following first impressions:

  • Hyatt - Lassaline - The Importance of First Impressions - Business TipsIs the exterior of the business neat and tidy?
  • Are the customers greeted in a friendly manner?
  • Are the trucks clean?
  • Do the employees have a nice and clean appearance?
  • Are the bathrooms clean?
  • Are the employees focused on business or on personal matters?

First impressions can make all the difference and just might be the deciding factor in a purchase or establishing loyalty with your business.